Questions and answers

Common questions about Hotell Arkad

This is what guests most often ask reception — times, prices, parking, breakfast and everything else practical.

Cannot find the answer? Call +46 21 12 04 80 or email reception@hotellarkad.se and we will help.

Getting here

Reaching the hotel

How do I get to Hotell Arkad from Västerås central station?

It is about a five-minute walk, roughly 500 metres, from Västerås central station to Hotell Arkad at Östermalmsgatan 25.

Which hotels are near Västerås central station?

Hotell Arkad is a five-minute walk from Västerås central station, which makes it one of the easiest hotels in the city to reach by train.

What is Hotell Arkad's address?

Hotell Arkad is at Östermalmsgatan 25, 722 14 Västerås, in the middle of central Västerås.

How far is it to Västerås Airport and Arlanda?

Västerås Airport is 5 km from Hotell Arkad. From Arlanda, the train or airport coach takes about an hour and fifteen minutes.

How do I book a room at Hotell Arkad?

The easiest and cheapest way is to book directly at hotellarkad.se, where the discount is applied automatically. You can also call +46 21 12 04 80 or email reception@hotellarkad.se.

What does a hotel night in Västerås cost?

The price varies with season and room type. Booking directly through our site takes 12% off the whole stay, and breakfast is always included. Call +46 21 12 04 80 for the current rate.

Are there affordable hotels in Västerås?

Hotell Arkad is a good-value option in central Västerås. Breakfast and Wi-Fi are always included in the room rate, and booking direct gives 12% off — 16% if you stay with us recurringly during the week and 20% for a full week.

Check-in

Check-in and check-out

What are the check-in and check-out times at Hotell Arkad?

Check-in is between 15.00 and 23.30. Check-out is by 12.00.

What if I arrive late in the evening?

Reception at Hotell Arkad closes at midnight. If you plan to arrive later, contact the hotel in advance on +46 21 12 04 80 and you will be given self-check-in instructions.

Can I check out later than 12.00?

Late check-out can be arranged subject to availability and costs 150 SEK per hour. Ask at reception.

What are reception's opening hours?

Reception at Hotell Arkad is open 06.30–24.00 Monday to Friday and 07.30–24.00 on Saturdays and Sundays.

What do I do if I did not get a receipt?

Contact reception on +46 21 12 04 80 or reception@hotellarkad.se and we will resend it. If you booked through a corporate booking site, the receipt comes from them.

Food and drink

Breakfast, restaurant and bar

Is breakfast included when I book at Hotell Arkad?

Yes. Booking a night at Hotell Arkad always includes breakfast, whichever channel you book through.

What time is breakfast served?

The buffet is served 06.30–09.00 Monday to Friday and 07.30–10.00 on Saturdays and Sundays, in the dining room.

What is on the breakfast buffet?

Freshly baked bread, fresh fruit and yoghurt, eggs, cold cuts and several vegetarian options.

Are there vegan options at breakfast?

Yes, we can arrange vegan options at breakfast — but we need to know in advance. Tell us when booking or call reception on +46 21 12 04 80 before you arrive.

Can I have breakfast without staying at the hotel?

Yes, visitors are welcome subject to space. The buffet is 149 SEK for adults and 99 SEK for children aged 0–12.

Does Hotell Arkad have a restaurant and bar?

Yes. The restaurant serves salads, lasagne and pies among other things, and the bar carries carefully chosen wines, beer from local breweries, cocktails and alcohol-free options. We are fully licensed.

What are the restaurant's opening hours?

The restaurant at Hotell Arkad is open 11.00–23.00.

Do I have to be staying at the hotel to eat in the restaurant?

No. You are welcome to eat and drink with us whether or not you are staying, in the dining room or on the terrace through the warmer months.

Parking

Parking at the hotel

Is there parking at Hotell Arkad?

Yes. Monitored parking is available in the hotel's courtyard, entered through the gate at Östermalmsgatan 25.

What does parking at Hotell Arkad cost?

Parking at Hotell Arkad costs 95 SEK per night.

Do I need to book parking in advance?

The number of spaces is limited, so we recommend booking yours by phone on +46 21 12 04 80 or when you reserve the room.

Is the hotel parking secure?

The parking is set apart in the hotel's own courtyard, next to the entrance. Even so, do not leave valuables in the car.

Are there other parking options near the hotel?

Yes, there is municipal parking in central Västerås near the hotel. Prices vary and are paid at a meter or through an app.

Is there EV charging at Hotell Arkad?

No, we have no charging points at the hotel. There are, however, several public chargers around central Västerås.

Cannot find the answer?

Call us and we will sort it

Reception answers 06.30–24.00 on weekdays and 07.30–24.00 at weekends.

At the hotel

Rooms, facilities and pets

How many rooms does Hotell Arkad have?

Hotell Arkad has 43 individually decorated rooms and suites, from singles to a 45 m² family room.

Is there a sauna and relax area at Hotell Arkad?

Yes. As a guest you have access to our relax area with sauna at no extra cost.

What activities are there at the hotel?

You can play billiards, darts, backgammon, chess and card games. There are also TV rooms with games consoles for guests.

Does Hotell Arkad have a spa?

No, we do not have a spa. We have a relax area with a sauna, included for hotel guests. If you want a spa experience we are happy to recommend somewhere in Västerås — just ask at reception.

Is Wi-Fi included at Hotell Arkad?

Yes, free Wi-Fi is included throughout the hotel.

Can I bring a dog to Hotell Arkad?

Yes, but the number of pet rooms is limited, so contact the hotel before booking to check availability. Dogs cost 300 SEK per booking. On arrival your dog gets a dog bed and treats.

Business and longer stays

Meetings, corporate agreements and long stays

Where can I book a centrally located meeting room in Västerås?

You can book a meeting room at Hotell Arkad at Östermalmsgatan 25 in central Västerås. The room seats up to 16 delegates and has a modern TV, whiteboard, flip chart and free Wi-Fi.

What does a corporate agreement with Hotell Arkad include?

A corporate agreement gives a fixed room rate held for the whole agreement period, usually a year, whatever the season or occupancy. We require no guaranteed number of nights.

How long can I stay in long-term accommodation in Västerås?

There are no fixed limits on how long you can stay with us. We offer flexible contracts shaped around your needs, from a few weeks to several months.

What does staying at an apartment hotel in Västerås cost?

The price depends on the length of stay and the apartment size — the longer the stay, the lower the nightly rate. Our furnished apartments are between 22 and 101 m² with a fully equipped kitchen. Call +46 21 12 04 80 for a quote.

Does Hotell Arkad offer project accommodation for companies?

Yes. We have several years of experience in corporate housing and can provide furnished corporate apartments or rooms for groups of any size across the Mälardalen region.

Read on

More about the hotel

Rooms

43 rooms and suites, from singles to a 45 m² family room. Breakfast always included.

Meetings

Our own meeting room for up to 16 delegates in the middle of Västerås.

Discover Västerås

Our tips on restaurants, sights and activities in the city.